Desire Rocks Terms of Service
Effective Date: 1 July 2024
1. Introduction
Welcome to Desire Rocks (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website located at [www.desirerocks.co.uk] (“Site”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
2. Eligibility
By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Site on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
3. Account Registration
To access certain features of our Site, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
4. Product Information and Orders
We strive to ensure that all information on our Site is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, availability, or other content on our Site. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
By placing an order through our Site, you are making an offer to purchase products. All orders are subject to acceptance by us, and we reserve the right to reject any order for any reason. Once your order is accepted, you will receive a confirmation email with the details of your purchase.
5. Payment and Pricing
All prices on our Site are listed in GBP and include VAT unless otherwise stated. Payment must be made at the time of purchase using one of the payment methods we accept. We use third-party payment processors to handle transactions, and by making a purchase, you agree to comply with the terms and conditions of the respective payment processor.
6. Shipping and Delivery
We will make reasonable efforts to ensure that your order is delivered within the estimated timeframe. However, we are not responsible for any delays or failures in delivery caused by circumstances beyond our control. Risk of loss and title for products purchased from us pass to you upon delivery of the items to the carrier.
7. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return it in accordance with our Return Policy. Please refer to our Return Policy for detailed information on how to return products and request refunds.
8. Intellectual Property
All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Desire Rocks or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content on our Site without our prior written permission.
9. User Conduct
You agree to use our Site only for lawful purposes and in accordance with these Terms. You agree not to engage in any conduct that could harm our Site, its users, or our business, including but not limited to:
- Uploading or transmitting any harmful or malicious code, viruses, or other harmful software.
- Interfering with or disrupting the operation of our Site or the servers or networks used to make our Site available.
- Attempting to gain unauthorised access to our Site, user accounts, or computer systems or networks connected to our Site.
10. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Desire Rocks. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Desire Rocks is not responsible or liable for any damage or loss caused by or in connection with your use of any third-party websites or services.
11. Disclaimer of Warranties
Our Site and all content, products, and services provided through it are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the fullest extent permitted by law, Desire Rocks and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our Site, (ii) any unauthorised access to or use of our servers and/or any personal information stored therein, (iii) any interruption or cessation of transmission to or from our Site, or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.
13. Indemnification
You agree to indemnify, defend, and hold harmless Desire Rocks and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.
14. Governing Law
These Terms and any disputes arising out of or relating to these Terms or your use of our Site will be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
15. Changes to These Terms
We may update these Terms from time to time at our sole discretion. If we make material changes to these Terms, we will notify you by email or by posting a notice on our Site. Your continued use of our Site after any such changes constitutes your acceptance of the new Terms.
16. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: hello@desirerocks.co.uk